Effective date: 2026-08-01 · Refraino is a collaboration SaaS for TikTok Shop merchants and creators.
Service Scope
- Merchants: shop authorization, campaign creation, initial content review, and commission rule configuration
- Creators: authorize accounts, apply for collaborations, perform tasks, submit content, and view official earnings and platform rewards
- Platform: campaign review, content spot checks, settlement, and risk control
What We Do Not Do
- We do not store TikTok passwords or use crawlers/cookies to simulate login
- We do not promise automatic product linking through APIs; creators must add product links within the TikTok App
- We do not falsify order attribution; official Affiliate data is subject to TikTok's approval results
Accounts and Compliance
- Users must comply with TikTok / TikTok Shop rules and local advertising disclosure regulations (such as #ad / PR)
- Uploading infringing materials, false advertising, or unauthorized materials is prohibited
- The platform may suspend service or terminate collaboration for violations
Contact
legal@refraino.com · https://refraino.com